GENERAL


What is Carhirekolkata.in?

Carhirekolkata.in is an online car rental booking website. We provide you a wide range of cars for selection (from Tata Indica to Mercedes Benz) to suit your needs. Whether you want car for intercity travel in India or to roam around locally, just logon and book it online on Carhirekolkata.in

What are our current cities of operation?
We are currently offering our services in Kolkata, We provide intercity car rental, local 4 hour and 8 hour travel packages as well as car services to corporate in the cityBOOKING RELATED

How do I book on Carhirekolkata.in?
You can contact us for booking cancellation. Please read our cancellation policy for clarity on the same.

How do I cancel or modify my booking?
You can contact us for booking cancellation. Please read our cancellation policy for clarity on the same

PRICE RELATED

How is the total fare/price calculated for a inter city car rental service?
Intercity car rental fares constitute of various components as below:
1. Per KM Rate: This is base rate which will be charged on every km traveled. The rate varies with car model and operator.
2. Minimum KM charged per day: There is a minimum distance which will be charged for every day of usage. In case the actual travelled distance is higher, the later will be charged. Generally the minimum distance charged per day is 250 km. Please consider the following example for clarity: If you are using the vehicle for 3 days the minimum we will charge you for is 3*250=750 km, in case your actual usage for the three days (combined) is less (say 650 km) we will still charge you for 750 km and in case your usage is higher than 750, we will charge you for your actual km used.
3. Daily Driver allowances For intercity travel customers need to pay driver allowances. The allowance amount might vary for outstation..
4. Toll, parking and state taxes These will be charged on actual at the end of the journey. You need to settle this with the driver in return for the relevant receipts. You can always call us at our helpline in case of any discrepancy.
5. Definition of a day Day is defined as 12 midnight to next day 12 midnight for all the calculation purposes

How is the total fare/price calculated for a local car rental service?
Local car rental fares constitute of various components as below:

1. Base Fare: This is base rate which will be charged. The base fares are generally available as 4 hour 40 km and 8 hour 80 km packages.
2. Additional km charges In case the actual travel is more than the km mentioned in the base package, additional amount per additional km need to be paid.
3. Additional hour charges In case the actual hours are more than the usage hour mentioned in the base package, additional amount per additional hour need to paid.
4. Toll and parking charges These will be charged on actual at the end of the journey. You need to settle this with the driver in return for the relevant receipts. You can always call us at our helpline in case of any discrepancy.

PAYMENTS RELATED
How do I pay for the service ? You can pay an advance amount online (generally from 25% to 100%of the estimated cost depending upon the nature and duration of usage and the rest balance amount if exceeds the estimated cost you can pay directly to the driver after completion of the trip

Is the online payment secure ? Yes, the online payment done on carhirekolkata.in is completely safe and secure. As a company policy we don't store any credit or debit card details

What all payments option I have online ?
We support all major credit and debit cards. In addition you can also use net banking to pay online

OTHERS

Does Carhirekolkata.in offer services to corporates?
Yes, we offer car rental services to corporates. Please send your corporate queries to our contact page and we will revert at the earliest .

Does carhirekolkata.in offer services to travel agents?
Yes, we offer car rental services to travel agents. Travel agents can register with us to book car rental services for their customers through carhirekolkata.in. Please contact us and we will reply at the earliest .


Got a question that wasn't answered here? Ask us.